- Several games
- Support 24h/24
- Disappointing customer service
- Unsecured payments
- Slow withdrawal
SummaryIt is hard to know which casino you can trust and which can ruin your online experience. For this reason, we tested them and can write this objective review. What we can say about this casino is that maybe it is better for you to try others such as our usual ones. Do not loose your time with unsafe casinos, you could loose a lot of time and money.
- Users's opinion
- Numerous means of payment
- Many ways to withdraw money
- Support responds quickly
This casino does not correspond to normal and serious criteria, it is not very secure and has several controversies about theft.
Are you ready to start your journey into the fast-paced world of Casumo? Its profusion of bonuses of all kinds and its plethoric range of games with varied themes make it an online casino that is both promising and unifying. It is a futuristic place, intriguing and a little crazy; just the way we like them, in short. It is also a place where players can enjoy quick withdrawals and a perfectly secure gaming environment. If necessary, they can count on the professionalism of Casumo’s “ambassadors” to come to their rescue. Several times awarded in various categories, Casumo acts as the ideal son-in-law in the online casino sector. But what exactly makes this casino so special? This is what we are going to show you with this step. Let’s fasten our belts and move on to Casumo for roadworthiness checks now!
What is the Casumo welcome bonus like?
We have never seen an online casino that offers no welcome bonuses to new registrants. Whether it’s a deposit bonus or free spins, most online casinos always have something for new players. Regarding Casumo, its welcome bonus far surpasses that of its main competitors. We can really say that the operator has done everything to offer its new Canadian customers a welcome package that they will not soon forget.
Indeed, the Casumo welcome bonus comes in the form of a deposit bonus of 100% up to CAD 500 . As a bonus, new players will receive 20 free spins to use on the “Jammin ‘Jars” slot machine. Keep in mind, however, that you will need to make a minimum deposit of $ 20 to be eligible for this welcome package.
|Deposit bonus||Bonus spins|
|No deposit bonus||N / A||20 free spins on Jammin ‘Jars|
|Welcome bonus||100% up to $ 500||N / A|
Usually, we offer you a table that highlights the conditions for obtaining the welcome bonus. However, since Casumo’s welcome packages vary depending on the geographic area in which the player resides, it would have been far too tedious to describe in detail all of their respective conditions. But in most cases, players will need to wager 30 times (“30 X”) the combined deposit and bonus amount before they can cash out the bonus. The same goes for most of the no deposit bonuses (like free spins) offered by Casumo. As you probably know, not all casino games contribute uniformly to meeting wagering requirements. Here is their individual contributory percentage:
€750 welcome package:
‣ 100% bonus up to €250
‣ 50% bonus up to €500
- Slot machines = 100%
- Video poker = 30%
- Casino Hold’em = 10%
- Oasis Poker = 10%
- Texas Hold’em Poker = 10%
- Ultimate Texas Hold’em = 0%
- Baccarat (and its variants) = 0%
- Roulette (and its variants) = 0%
- Blackjack (and its variants) = 0%
- Wheel of fortune live = 100%
- All other live games = 10%
Let us note in passing that the commitment of a sports bet contributes to the achievement of the wagering requirements up to 300%. To take advantage of it, you just need to make a sports bet with a rating greater than or equal to 1.60.
Does Casumo have other promotions to offer?
Bonus codes, promotional codes … No matter what you call them, Casumo considers them to be ancient history. But never mind ! Just because Casumo decided to litter promotional codes doesn’t mean there are no bonuses to be won. We have already sifted through the superb welcome bonuses that all new players are entitled to claim when they register. But wait and see what the casino has in store for regular players!
Unlike most other online casinos, Casumo does not have a “promotions page” that unregistered users can usually view. This does not mean that there is nothing to chew on. On the contrary! Note that regular players are continuously bombarded with promotional offers. By subscribing to the Casumo newsletter, you will receive weekly notificationswho will keep you informed of current promotions. During our tests, we ourselves received a handful of free spins. We also got information about the tournaments we could participate in and the prizes we could win there. Also, don’t hesitate to contact Casumo’s friendly customer service to find out if they don’t have something to offer you. Finally, be aware that all promotions are geolocated (and therefore adapted to your geographic area).
Is Casumo a reliable online casino?
Casumo holds two accreditation licenses. The first was issued by the Malta Gaming Authority (license number MGA / B2C / 217/2012) while the second was issued by the UK Gambling Commission (license number 39265). The games supplied by IGT (and playable on the Casumo platform) also hold a license issued in the United Kingdom (license number 000-041794-R-320803-016). In other words, there is no doubt that the games offered at Casumo are perfectly safe and sound. By registering with Casumo, players are guaranteed to be treated fairly and to enjoy a completely secure playing environment. They will be able to sleep on their two ears knowing that two of the strictest regulatory authorities in the world are watching over the grain. ? ?
Casumo is so concerned about its brand image and its foolproof reputation that it has already won “EGR Awards” in numerous categories (innovation, mobile application, affiliate program, etc.) and for several consecutive years. Impossible for an operator to be awarded in this way if he does not respect the most basic security standards … Casumo was also one of the first online casinos to have implemented certain regulatory directives relating to responsible gaming (especially on self-exclusion procedures). Today, all licensed casinos are required to invite you to play in moderation and to abide by the conditions set out in their policies. Casumo was one of the pioneers in this area.
What payment options are available at Casumo?
Casumo firmly believes in the principles of transparency and it is to its credit. We also noticed it by reading the conditions for obtaining its bonuses. However, we were somewhat disappointed to find that Casumo did not have a page specifically dedicated to payment methods (if only for informational purposes for players not yet registered). In fact, they did not see fit to do so since the information we were looking for was contained in their FAQ. The latter is geolocated, as a result of which you will only see the payment methods available in your country of residence. Although the list may seem small enough, it at least has the merit of going directly to it.
The payment methods available to you include debit and credit cards, e-wallets, prepaid cards and bank transfers. You are already familiar with some of the big names in the financial sector: Visa, MasterCard, ecoPayz, PaySafeCard, etc. Casumo has also taken care to include payment options specific to certain specific regions, such as the MuchBetter application or iDebit (very popular in Canada) . It is a casino renowned for the speed of processing of its transactions. Deposits are free and instant. The withdrawal processing time depends entirely on the payment method used. See the table below to give you an idea:
|Withdrawal method||Average processing time|
|Visa, MasterCard||1 to 5 working days|
|Skrill, Neteller, ecoPayz||Instantaneous|
|iDebit||1 to 5 working days|
|Bank transfer||1 to 5 working days|
As a general rule, payments made via electronic wallet tend to be made instantly at Casumo. If the withdrawals do not give rise to a processing fee, it must however be emphasized that each transaction must be subject to approval. This internal verification process can take between 30 minutes and 4 hours. ??? Do yourself a favor and provide them with all the supporting documents necessary to verify your account to speed up the process! However, Casumo undertakes to respond to transactional requests from players within 24 hours. Unfortunately, the withdrawal limits are not published on the site. Registered users should consult their lobby or contact customer service for more information.
- Bank Transfer
- EUR – €
- GBP – £
- USD – $
What games are available at Casumo Casino?
Unlike other online casinos that swear by only a handful of publishers, Casumo has gone to great lengths to keep the game library packed. Casumo has one of the most impressive toy libraries ever, which contains some of the best titles ever released. The entire games section has been carefully divided to facilitate user navigation. Although there is no apparent filtering system, the games have been grouped into different categories, the main ones of which are:
- Popular games
- New games
- Casumo Exclusive Games
- Casumo’s favorite places
- Live games
- Progressive jackpot games
Unfortunately, it is not possible to categorize games according to their software. To do this, use the search bar instead and insert the name of a software publisher to obtain the list of its complete games. At first glance, it is obvious that the Casumo games library is strongly focused on slot machines . Of course, not all the games in the world are available there, but their number is still amazing.
The Greentube and Novomatic studios are very well represented there because of the penetration of Casumo on the German-speaking market. Inveterate slot machine players will be keen to find some of the pearls developed by NetEnt, Microgaming or Play’n GO. And let’s not forget the progressive jackpot games, also in abundance on the site. Mega Moolah, Mega Fortune, Hall of Gods, Holmes and the Stolen Stones, Arabian Nights and all their millions are there to change your life in one turn. Finally, the table games section is full of exotic variants and other surprises of all kinds. There are even tables with higher stakes available exclusively to high-rollers and other players.
- Baccarat live
Does Casumo have a mobile app compatible with Android and iOS?
Casumo launched its mobile 2.0 platform to improve the gaming experience for users. The latter offers better navigation and now supports almost all of the games available on the “desktop” version of Casumo. If you register your mobile number in the registration form, expect some nice surprises (like free spins and exclusive bonuses). The range of games accessible from a mobile device is also regularly updated. After all, let’s remember that the number of players who swear by their mobile device continues to grow. The different thumbnails, both clear and crisp, look great on all mobile devices. And even smartphones with
To be honest, the number of games available on mobile devices is simply astounding. It took us several minutes to go through them all. All your favorite games are there. To find them more easily, consider using the search function. Get your Casumo iOS app from the Apple App Store. The latter was polished with such thoroughness that Casumo won the “EGR Operator Award” for the best mobile casino in 2015.
Does Casumo offer live games?
At Casumo you can enjoy a wide range of live games, including live blackjack, live roulette and live baccarat. The friendly live dealers will provide you with a gaming experience you will not soon forget. Due to the variety of tables available, it is always best to choose the one that best suits your personal budget.
In order to comply with the needs expressed by the players, Casumo has decided to call on the services of renowned publishers, such as NetEnt and Evolution Gaming. The latter is also the main supplier of live casino games. The different table limits you find here and there are perfectly reasonable; they are available to all budgets. Besides the classic games of use, you will also find other games in live version, such as:
- Topwheel Treasures
- Dream catcher
- Monopoly Live
- Casino Hold’em
- Caribbean Stud Poker.
Another good news: you can access these games live from your smartphone or tablet! If you’ve never tried playing live casino on the go, it’s not too late to try the experience.
100% bonus up
- Several bonuses
- Withdraw the money easily
- 24/7 support
- VIP Program
What are the advantages of the Casumo VIP program?
We can honestly say that Casumo does not skimp on resources when it comes to rewarding the most deserving players. Casumo, however, only provides fragmentary information about its VIP loyalty program (although we know from a reliable source that they are very generous towards their best contributors). To tell the truth, you are ipso facto part of the VIP club of the casino the minute you finalize your registration procedure. For each bet made, you will receive points which will help to complete a progress bar. As soon as the latter is filled, you can take advantage of certain exclusive rewards , in particular free spins, deposit bonuses or even free money. It is an approach that is both honest and fair.
In addition, players who like to take on challenges can also play in high-roller mode (placing high bets) in order to attract the attention of Casumo staff more quickly and benefit from preferential treatment. And all of this is just the tip of the iceberg! VIP players are given many other prerogatives (tickets for exclusive events, personal account manager, VIP reload bonus, birthday gifts, etc.).
How do I contact Casumo customer service?
The online casino is available 24 hours a day, 7 days a week . We have taken the initiative ourselves to evaluate Casumo’s customer service by live chat. Their operators are among the friendliest we have ever encountered. Short response times, quick problem solving and empathy are the attributes that best characterize Casumo’s customer service. If you consider it necessary, you can also contact the casino by email at the following address: email@example.com. Unfortunately, we did not manage to get our hands on any phone number, a detail that we would have liked to have obtained for the sake of transparency.
The fact remains that Casumo also has a titanic FAQ which should answer most of the generic questions put by players. Casumo customer service representatives are called “ambassadors”. We ourselves had the opportunity to meet them personally during a visit to their offices. All of them are thoroughly trained and work hard to provide you with the best possible service.
Which markets is Casumo primarily aimed at?
From the start, Casumo displayed its favorite markets. The site itself, with its bonuses and payment methods, is very geolocated. It is also a positive element to put to his credit. Indeed, players from the countries concerned will feel more at ease there. The main Commonwealth countries (starting with Canada, the United Kingdom and New Zealand) are targeted as a priority.? If UK players have generous bonus terms, Canadian players can use country-specific payment methods (like iDebit). Scandinavian, German and Indian players are also welcome on the Casumo platform, as demonstrated by the diversity of the site’s linguistic options. Wherever you play, you can view information that is only relevant to your geographic area, this in order to improve your gaming experience.
- South Africa
Choose Casumo to start your adventure in the world of games!
The “Casumos” are pretty little creatures capable of attracting the attention of young and old, whether they are casual or passionate players, whether they prefer slot machines or table games. Whatever your personal preferences, Casumo will provide you with a complete and universal gaming environment. The key to its success lies in strict adherence to simple, but no less essential principles. The objective of the casino is crystal clear: to entertain the player and make them as radiant as possible. We hope that our evaluative review of Casumo has made it possible to highlight all the positive points of this operator as well as all the surprises it can reserve for you.Join Casumo with this step: we guarantee that you will surely not regret it!
What do you think about this online casino?
Well, at first I was quite enthusiastic but after a few days playing on it I realized that I should have chosen my casino more wisely. I lost a lot of money in addition of my time on this site.
How did you choose your casino?
I didn't really choose it, I just took the first one that I saw, and what a stupid decision. I should have looked online for reviews and comparisons between the different choices.
A word about the withdrawal with this casino?
They are so slow! I never saw something like this before. On other casinos, you can get your money 24 hours after! But with this one, you can wait your money a long time, for weeks sometimes! This is not acceptable.
Your final word about this casino?
What I particularly disliked was the platform. It is not easy to understand, and understanding what you are doing when you are playing your own money is quite essential. Plus, I heard that the bonuses and promotions on other casinos are way better. I will not play on that casino ever again.