- Several games
- Support 24h/24
- Disappointing customer service
- Unsecured payments
- Slow withdrawal
SummaryIt is hard to know which casino you can trust and which can ruin your online experience. For this reason, we tested them and can write this objective review. What we can say about this casino is that maybe it is better for you to try others such as our usual ones. Do not loose your time with unsafe casinos, you could loose a lot of time and money.
- Users's opinion
- Numerous means of payment
- Many ways to withdraw money
- Support responds quickly
This casino does not correspond to normal and serious criteria, it is not very secure and has several controversies about theft.
Jackpot City Casino is catching your eye, but you don’t dare to get started? No problem, our casino experts have tested it for you. On the program: more than 500 games signed Microgaming, a redistribution rate greater than 97%, customer service with little onions, and rock-solid security. The verdict of our experts? Go for it! Here are the advantages you will enjoy on Jackpot City:
- The certainty of playing on a reliable site, which has existed for almost 20 years and is regulated in the European Union.
- A huge catalog of games with beautiful graphics
- Top bonuses and promotions, which will give you a little help to get started.
Introducing Jackpot City
Founded in 1998, Jackpot City Casino is one of the veterans of online casino. It has the immense advantage of being managed by an operator installed in the European Union, which is a guarantee of security for Internet users. Its owner is the company Digimedia, which is based in Malta, which means that the casino is regulated by the Malta Gaming Authority, the regulatory authority for online gaming in Malta. However, the site has a small defect: only its home page is available in French. His games, meanwhile, are only in English, which should not, however, pose too many problems for Canadian casino enthusiasts, accustomed to using the language of Shakespeare.
The range of games
The main interest of Jackpot City casino is clearly its games. The operator has bet on quality and diversity, to the delight of casino aficionados, and offers a catalog of over 500 titles.
Slot machines have of course the big part on Jackpot City. You will therefore find a wide range of slots, including traditional 3 or 5 reel slot machines, video slots and progressive slots. Among the most popular games on the site are Tomb Raider, The Game of Thrones, Battlestar Galactica, Hitman or Hellboy, titles inspired by the worlds of cinema or comics, and which will make you travel in colorful universes and thrilling.
€750 welcome package:
‣ 100% bonus up to €250
‣ 50% bonus up to €500
Table games are not to be outdone. Dozens of blackjack variants are available, including classic blackjack, European blackjack, Multi-Hand Pontoon Gold, Super Fun 21 Blackjack Gold or even Vegas Single Deck Blackjack. Jackpot City also offers you games of:
- French, American and European roulette.
- Royal and progressive roulette.
- Scratch cards.
- Video poker, with titles like Double Double Bonus Poker, Deuces Wild Poker, Bonus Deuces and Aces and Faces Poker.
Be aware, finally, that the site has roulette, blackjack and baccarat games with live dealers, which will allow you to find the atmosphere of traditional casinos.
The bonuses of JACKPOT CITY
Like all online casinos worthy of the name, Jackpot City Casino welcomes new players by offering them a nice welcome gift. This one is particularly generous, because it consists not of one, but of four bonuses. These are 100% deposit bonuses , which simply double the amount you deposit into your account.
These bonuses are capped at $ 400, which means you can get up to $ 1,600. Not bad at all ! Be aware, however, that you cannot immediately withdraw these bonuses, and that you must play a certain number of times their amount before you can benefit from it, which is completely traditional.
But, on Jackpot City, bonuses aren’t just for new players. The operator offers other gifts and promotions to its customers:
- Deposit bonuses. These personalized bonuses are offered to players based on their activity on the site. They are informed by email and in their personal space – a nice surprise!
- Monthly and weekly promotions. Jackpot City regularly offers attractive promotions, which allow you to win free games, casino credits, gadgets, cruises and exotic vacations.
- Loyalty rewards. Each time you play at Jackpot City, you earn loyalty points which you can then convert to real money.
Payment and withdrawal methods
When it comes to payment options, Jackpot City gives you the choice between credit cards, prepaid cards and e-wallets. Transactions are immediate, in most cases, and are extremely secure. The site uses an SSL encryption protocol which guarantees the confidentiality of all your bank and personal data.
Here are the payment methods accepted by the Jackpot City online casino:
- Credit cards: Visa and MasterCard
- Debit cards: Visa Electron and Maestro
- Bank transfer: classic, Instant Banking, eCheck, InstaDebit and iDebit
- Electronic wallets: Skrill and Neteller
- Prepaid cards: Entropay, Neosurf and PaysafeCard
If you play from a smartphone or tablet at the Jackpot City mobile casino, you will be able to pay by credit and debit card, Entropay, Neteller and Ukash. The deadlines for deposits and withdrawals on mobile are the same as on computer.
Focus on Jackpot City software
For its games, the Jackpot City casino has chosen the software developed by Microgaming. On this side, we have nothing to say, it’s an excellent choice! The British company is indeed one of the leaders in the field of online casino software. Jackpot City also regularly has its software and generator of random numbers tested by eCOGRA, a serious and internationally recognized testing organization. This allows him to guarantee the safety of his customers and the fairness of his games.
Jackpot City Casino games are accessible in two different ways. You can opt for the software version, which is compatible with Windows, or prefer games in “instant play”, that is to say without download. With this solution, the games will open directly in your internet browser, thanks to Flash software. The advantage? The games without download are compatible with all operating systems, and run smoothly on mobiles and tablets.
We tested the help desk at Jackpot City Casino, and the site team impressed us with its availability and professionalism. They can be contacted 24 hours a day, 7 days a week in three different ways. If you are in a hurry, go online, or call 1-800-768-1946, the number available to Canadian players. Otherwise, send an email to the site team by filling out the form available in the “Help” section, at the top right of the screen.
Security is an absolutely fundamental criterion when choosing an online casino. Jackpot City has convinced us on this front: the operator has taken a whole series of measures to protect players and their personal data. Transactions are thus secured using very advanced encryption techniques; Jackpot City has also partnered with Datacash Ltd., a seriously recognized online payment company worldwide, to ensure secure transactions for all players.
The site also undertakes not to disclose the banking and personal information of its customers to third parties. As it is regulated in Malta, it must respect the anti-fraud laws of the European Union: it is for this reason that it systematically asks players to verify their identity before making their first withdrawal.
In addition, Jackpot City has received the certification label from eCOGRA, an independent British organization whose mission is to protect players and promote ethical and responsible gaming. It is a guarantee of security because, to receive this label, a casino must show, among other things, that its games are fair, that its payments are fast and safe, and that its customer service is efficient and available.
Like any self-respecting casino, the Jackpot City casino has an excellent mobile platform. It is accessible without downloading: to find it, you just need to connect to your account from the internet browser of your tablet or cell phone, and that’s it! The games will open directly, without downloading. This means that they are compatible with all operating systems: Android and iPhone, but also Windows Phone and BlackBerry.
We have of course tested the Jackpot City casino on mobile, and we can confirm that the games work perfectly. Quality of the graphics, fluidity of the animations, ergonomics of the interface: everything is there to guarantee you optimal playing conditions.
100% bonus up
- Several bonuses
- Withdraw the money easily
- 24/7 support
- VIP Program
Even if it is less provided than on the classic version, for computer, the catalog of mobile games convinced us. We find there:
- Classic slot machines. There is a very nice choice of slot machines: around sixty titles are available, including Football Star, Carnival, Spring Break, Sure Win and Isis, but also star games like Avalon, Game of Thrones, Thunderstruck and Big Kahuna.
- Progressive slot machines. The mobile site offers the most famous progressive slots, such as Mega Moolah, Major Millions and Cash Splash, are also accessible on mobile.
- Table games. Side table games, it’s not bad either, even if the choice is more limited. You will be able to play Atlantic City blackjack, classic blackjack and roulette. Video poker is also in the spotlight, with five very beautiful games including Deuces Wild Poker, Double Double Bonus Poker and Aces and Faces Poker.
With the Jackpot City casino, you really hit the jackpot. The site, which has proven its reliability and seriousness over the years, is a real safe bet of the online casino. The proof? It is regulated by the Malta Gaming Authority, and is regularly monitored by the eCOGRA. The site opens its doors to players around the world, as shown by the fact that it is available in many languages. He thinks of Canadian players: he supports Canadian dollars and offers French-speaking customer service, available 7 days a week in Canada.
The other advantage of the Jackpot City casino is its catalog of games, which gives pride of place to slot machines, but which will also delight fans of table games. There are even live games there, which will allow you to play roulette or blackjack almost like in a ‘real’ casino, facing a real dealer. We like that.
We also welcome the presence of an excellent mobile platform, which offers a large number of games, and which is compatible with all smartphones and tablets. The Jackpot City welcome bonus is not bad either: it is worth $ 1,600 and will give you a big boost to start playing for real money. You will understand: we highly recommend this site, on which you should not be bored for a minute.
What do you think about this online casino?
Well, at first I was quite enthusiastic but after a few days playing on it I realized that I should have chosen my casino more wisely. I lost a lot of money in addition of my time on this site.
How did you choose your casino?
I didn't really choose it, I just took the first one that I saw, and what a stupid decision. I should have looked online for reviews and comparisons between the different choices.
A word about the withdrawal with this casino?
They are so slow! I never saw something like this before. On other casinos, you can get your money 24 hours after! But with this one, you can wait your money a long time, for weeks sometimes! This is not acceptable.
Your final word about this casino?
What I particularly disliked was the platform. It is not easy to understand, and understanding what you are doing when you are playing your own money is quite essential. Plus, I heard that the bonuses and promotions on other casinos are way better. I will not play on that casino ever again.