- Several games
- Support 24h/24
- Disappointing customer service
- Unsecured payments
- Slow withdrawal
SummaryIt is hard to know which casino you can trust and which can ruin your online experience. For this reason, we tested them and can write this objective review. What we can say about this casino is that maybe it is better for you to try others such as our usual ones. Do not loose your time with unsafe casinos, you could loose a lot of time and money.
- Users's opinion
- Numerous means of payment
- Many ways to withdraw money
- Support responds quickly
This casino does not correspond to normal and serious criteria, it is not very secure and has several controversies about theft.
For over 15 years, Spin Palace Casino has been one of the most popular online casino sites on the internet. It was created in 2001 with the aim of making it accessible to all casino games, by offering a wide selection of slot machines, roulette games and table games. The bet is successful: today, Spin Palace is one of the most famous casinos on the web, and the site continues to evolve by regularly adding new games to its catalog.
Spin Palace online casino offers more than 655 games, and features some of the best casino games of the moment. In addition to roulette, there are online slots , baccarat , craps, video poker , keno and progressive jackpot games. The site has other advantages: it has an average redistribution rate of 97%, very advantageous for players, and it guarantees the fairness of its games by using reliable random number generators.
Spin Palace Bonus
Several bonuses are simply offered when you register at the Spin Palace casino, starting with a welcome bonus of 100%. This means that any deposit up to $ 400 will be doubled by Spin Palace Canada. But that’s not all: Spin Palace also offers a 100% bonus up to $ 300 on your second and third deposits. This means that in total, you can get up to $ 1,000 in bonuses.
The Spin Palace casino also offers one-off promotions. As of this writing, we can get a special bonus on Sunday, with 100 free spins offered on one of the most popular slot games: Tomb Raider: Secret of the Sword. And that, quite simply to thank customers for their loyalty! In addition, Canadians and all other players who play on the site for a year receive a 100% bonus to celebrate their birthday at Spin Palace. You can use this money to play roulette, blackjack or spin the reels of a slot machine.
€750 welcome package:
‣ 100% bonus up to €250
‣ 50% bonus up to €500
Players who love the Spin Palace online casino also earn points every time they play a blackjack hand or operate a slot machine. Each time you bet $ 10, you get a “Point Club”. These points are used to move from the “Blue” level to the “Silver”, “Gold”, “Platinum”, “Diamond” and “Private” levels in the VIP club of Spin Palace.
They can also be exchanged for real money: 1000 points allow you to earn 10 free casino credits. To start, new players receive 500 free points. They can progress in the VIP club by accumulating other points. The Spin Palace VIP club therefore impressed us: it is a loyalty program that really rolls out the red carpet to its customers!
Spin Palace Games
The impressive selection of games offered by Spin Palace includes more than 655 games, and many titles are added to it regularly. In the blackjack category only, 40 variants are available. On the slot machine side, you can find everything from three reel machines to progressive jackpots.
Roulette is one of the most popular games on the site; there are French and American roulette, but also innovative games like multi-wheel roulette. Spin Palace Casino does not have online poker in its catalog, but it offers video poker games, keno and lottery games that are rarely seen among its competitors.
Spin Palace casino software
The site of Spin Palace is beautiful, and its games are not to be outdone: their graphics are elegant and they use advanced technologies. The online casino Spin Palace therefore keeps all its promises, and has even been noticed by the trade press. Shortly after its launch, it was voted “Best New Casino” and “Best New Site Concept”, as well as “Best New Online Casino.” Thanks to its game catalog and the excellence of its assistance service, the site stands out for its quality.
The software used by the Spin Palace casino is also controlled by several monitoring organizations, which guarantee the fairness of the site and the security of customer and game information. Spin Palace has the certification of eCOGRA, which guarantees its security, its fairness and its commitment to fair and responsible gaming, in addition to its transparency in its business practices.
Spin Palace is regularly one of the highest ranked sites in the casino sector. It uses the best security measures, such as the 128-bit SSL encryption system, used to secure transactions for customers and banks.
Spin Palace Customer Service
The Spin Palace Casino offers high quality customer service. They can be reached 24 hours a day, by email or instant chat. Support is available in 19 different languages, including English, German, Spanish, Portuguese, Russian … not to mention French, of course! From Canada to Brazil, via Turkey and Finland, players around the world can quickly receive answers to their questions. The helpdesk team is attentive and efficient: do not hesitate to contact them in case of problems!
The Spin Palace mobile platform gives you all the tools you need to play in good conditions, wherever and whenever you want. We tested it long and wide, and, to say the least, is that we really liked it! Its first strong point is that it is compatible with all mobile operating systems. Indeed, you do not need to download an application to access the games, which open directly in the internet browser of your Android smartphone, Windows Phone, iPhone or BlackBerry when you connect to the site.
Now let’s move on to the choice of games. This is, unsurprisingly, more reduced than on the computer site. But all the great classics are present, fortunately, with dozens of excellent titles. You want to know more ? In terms of slot machines, we have Riviera Riches, Ladies Nite, Avalon, Tally Ho, Couch Potato and Bush Carnaval, as well as star titles like Mermaid Millions, Tomb Raider and Thunderstruck. All signed Microgaming, of course! Some excellent table games are also on offer, from baccarat to roulette, poker and blackjack, as well as video poker.
Obviously, we have looked into the issue of security, which is essential for us. The mobile version of Spin Palace benefits from the same security measures as the computer site: the eCOGRA thus keeps an eye on the grain, and checks the quality of the random number generator and the security of transactions. Finally, be aware that, on mobile, you can easily find all the bonuses and promotions offered by Spin Palace, and make withdrawals and mobiles freely. All that good news, in short!
After testing Spin Palace from every angle, we can confirm that this casino is one of the most welcoming on the web. This operator, who is beyond reproach, allows you to play many casino games under excellent conditions.
What we like, at Spin Palace, is obviously the fact that the site is regulated in the European Union, by the gambling regulatory authority of Malta, and that it entrusts to eCOGRA the take care to control the fairness of its games and its safety measures. All of this is extremely positive! So, of course, it is a pity that the operator did not see fit to translate its general conditions of use into French. We have studied the English text closely, and it seems to us to be quite correct, which should reassure you.
The other strong point of the site, in our opinion, are the live dealer games, which the site has recently offered and which are very fashionable. Finally, note that Spin Palace Casino is entirely suitable for Canadian players: it comes in French, has a free phone number in Canada, and accepts Canadian dollars. The “Palace of Slot Machines” is therefore an excellent choice for all Canadian players looking for a quality address.
FAQ Spin Palace
What do you think about this online casino?
Well, at first I was quite enthusiastic but after a few days playing on it I realized that I should have chosen my casino more wisely. I lost a lot of money in addition of my time on this site.
How did you choose your casino?
I didn't really choose it, I just took the first one that I saw, and what a stupid decision. I should have looked online for reviews and comparisons between the different choices.
A word about the withdrawal with this casino?
They are so slow! I never saw something like this before. On other casinos, you can get your money 24 hours after! But with this one, you can wait your money a long time, for weeks sometimes! This is not acceptable.
Your final word about this casino?
What I particularly disliked was the platform. It is not easy to understand, and understanding what you are doing when you are playing your own money is quite essential. Plus, I heard that the bonuses and promotions on other casinos are way better. I will not play on that casino ever again.